UNpleasant Animal Clinic

Currently Playing: I'm Not Okay (I Promise) by My Chemical Romance

Hamster Girl has had a bald spot under her right hind leg, since I got her back from a fren, which spread to above the leg since. Dunno how that happened...

After 1 month with no improvement, been wanting to bring her to the vet down Katong. Checked her this morning, seems there's some improvement. The mid-day heat added to my reluctance to go, but Mum said i shd be a responsible pet owner.

So i pushed away an appointment with frens and walked down the sweltering road under the sun, with an umbrella shielding Hamster Girl's cage. By the time i reached there, i was wet with sweat.

A bit of background knowledge here. The few times i went to recce the clinic, I noticed something really dumb. their opening hours are printed on a crummy little piece of A4 paper stuck inside of their door. they have a little foyer at a right angle and a gate which prevents ppl from entering the foyer. So, when the place is closed, no one can see their opening hours. How Dumb Is That?? No Fricking Business Sense.

So last nite i went, seeing the lights on but door closed, I went into the back door and asked a female worker with specs and 2 large pimples on her forehead for their opening hours. wat she conveniently neglected to tell me is they closed for lunch.

So on reaching the damn place, it was "closed" although ppl were waiting ard. I went in and asked, the unsympathetic biatch of a receptionist said they reopen at 2pm, come back then. i told the woman my hamster isn't feeling well, i dun want to walk back and forth with her when its so hot. she coldly said if i insisted to see the vet, they would charge emergency fees.

WUT DA FARK?!?!? so wat's ur damn motivation in running the clinic? helping animals or making profits?? But then again, with such poor business sense, i don't think profits are much.

So i adamantly protested with my feet. come on use ur fricking brains! u're not the only animal clinic in SG. but with ur poor attitude towards customers u'll be the one i wun visit again. The least you could do is open up one more slot for me, i dun think dropping fur would take too long to diagnose. attitude counted for plenty as well. No "I'm sorry sir, but we'll be taking a break. you could leave your poor little hamster here and come back later, we'll take a look at her then."

Consumers Of Singapore! These few days there's been articles and letters in the newspapers about poor service standards. If we don't show management of service companies we'll willing to vote with our feet and wallets, and if we don't show service staff we will not stand being bullied, the service standards of our economy will never be improved upon.

So do your part of the country on its 40th birthday! Experience lousy service? Walk out. Getting rude service? Tell the sales staff off. but of coz, dun stoop to their level and be rude. tell the person civilly that such lousy attitude will not make the sale. the money u pay will go into the person's pocket, and with such attitude, that will not happen. If the person continues with such poor attitude, he/she might not have a job soon.

Anyway, for Hamster Girl, i'll continue to monitor her fur... but there's been some improvement (i'm being objective here), fur's been growing a little under her leg. so i'll wait another week and see... meanwhile look around for other clinics, and continue to give her healthy food.

Note to self: Stand up for your consumer rights!